Короткий опис(реферат):
У статті розкрито особливості тактико-психологічного контексту спілкування поліціянта з правопорушниками. Розкрито сутність проблематики професійного спілкування поліціянта, сучасні підходи до визначення поняття «тактико-психологічний контекст спілкування». Схарактеризовано засади рівнів професійної підготовки. Наведено сутнісні характеристики комунікаційних причин конфліктів. Акцентовано щодо індикативності та предикативності процесу спілкування. Доведено, що результативна взаємодія поліціянтів із громадянами є запорукою забезпечення належного рівня громадської безпеки в суспільстві.
Суть розробки, основні результати:
The article reveals the features of the tactical and psychological context of communication between police officers and offenders. Сommunication processes play an important role in the activities of the National Police of Ukraine. In this regard, it is expedient to impose certain requirements on the communicative competence of the personnel of the National Police of Ukraine. The essence of the problem of professional communication of a police officer, modern approaches to the definition of «tactical and psychological context of communication» are revealed. The principles of professional training levels are characterized. Tactical and psychological context of communication is the implementation in a particular situation of a communication strategy based on mastery of techniques and knowledge of the rules of communication. Communication technique is a set of specific communication skills: speaking and listening. The essential characteristics of communication causes of conflicts are presented. However, officers spend much more time talking to complainants, witnesses, suspects, and the public at large than they do engaging in tactical encounters, although all police contacts involve some degree of proper tactics. Clearly, the relationship between the two must be understood. Emphasis is placed on the indicative and predicative process of communication. It is proved that the effective interaction of police officers with citizens is the key to ensuring an appropriate level of public safety in society. The complex of issues of content, organization and provision of ways of psychological training includes issues of its management, planning, determining the content of psychological training, organization and methods of conducting psychological training, accounting and evaluation of results achieved in psychological training, personnel, logistics and scientific providing psychological training.
